Resident Qualification Requirements

last updated: 3/25/2025
Important Disclaimers
- By submitting an application, all applicants authorize Sylvan Homes to verify employment status (income), background, credit, and rental history from reporting agencies.
- Application fees are non-refundable.
- Sylvan Homes strongly encourages applicants to tour the home before applying.
- If an applicant submits an application before touring the home and later decides not to proceed, the application fee will not be refunded.
- Submission of an application does not guarantee approval or constitute a lease offer.
- All homes are leased on a first-approved basis in compliance with fair housing laws.
- Sylvan Homes’ minimum lease term is 12 months.
- Deposits and holding fees are non-refundable, except in cases where:
- Sylvan Homes cannot provide possession of the home within the agreed lease terms.
- Security deposits are subject to deductions for damages upon move-out, per applicable laws.
Holding Fee
- The holding fee is due in full at lease signing and is equal to 1x-1.5x the monthly rent.
- Approved applications remain valid for 30 days and may be transferred to another available Sylvan Home if the original property is no longer available.
Liability Insurance Requirement
- Residents must obtain sufficient liability insurance.
- Acceptable options include our Damage Liability Waiver program ($17.00 per month) or securing third-party liability insurance.
- Residents are auto-enrolled in the Damage Liability Waiver program at the start of the lease.
- This coverage does not extend to pets or personal property, which may require a third party renters’ insurance or other similar insurance policy.
Move-In Requirements
- The desired move-in date must be at least 5 days but no more than 14 days from the date of application approval.
- Requests for move-ins in less than 5 days are subject to home availability.
Occupancy Guidelines
- Maximum occupancy: 2 persons per bedroom, plus one additional occupant per home.
- Local and state laws may affect occupancy limits.
Age Requirement
- All occupants 18 years or older must complete an application and meet screening requirements.
Credit & Screening Criteria
- All applicants will have their credit screened through a scoring model that determines the VantageScore for each individual applicant.
- The VantageScore model consists of information in the applicant’s consumer credit report, applicable rental history, and other relevant data.
- Applicants with a VantageScore below Sylvan Homes’ threshold may be required to provide additional security deposit or a qualified co-signer.
- A higher VantageScore may improve the likelihood of application approval and may qualify the applicant for standard security deposit terms.
- Approved applications: Require a 1-month’s rent security deposit.
- Conditionally approved applications: May require 1.5x month’s rent security deposit.
- Guarantor option: Available if the applicant does not meet rental score requirements. Guarantor must:
- Have a FICO score of 620+
- Show a gross monthly income 4x the monthly rent
- Pay a 1.5x month rent security deposit
Income Verification
- Applicants must earn at least 3x the monthly rent in gross income.
- Required proof of income:
- Pay stubs: weekly: last 4; bi-weekly/monthly: last 2
- Bank statements: 60-90 days, depending on income source
- Housing Choice Voucher
- Must submit a current, unexpired voucher matching the unit size and rent.
- Voucher must be valid as of the application decision date.
- Applicants must demonstrate a monthly adjusted income of at least 3x their portion of the rent as determined by the voucher.
- This requirement applies only to the resident’s portion of the monthly rent, not the full monthly rent amount.
- Sylvan Homes is compliant with the Housing Choice Voucher Program Section 8. For information on the program, please visit: Housing Choice Vouchers Fact Sheet
- Alternative income documentation: Retirement benefits, SSA/SSI, Disability, GI benefits, Alimony, Child Support, Tax returns.
- Self-Employed:
- Must provide proof of business ownership: Tax return, Business license, Articles of Incorporation, etc.
- Must submit 60 days of itemized business/personal bank statements.
- Savings/Retirement-Based:
- Must show a minimum average ending balance of 3x the total rent for the full lease term (e.g., $1,200/month rent requires $43,200 in savings).
Disqualifying Factors
- Rental History:
- Outstanding rental balances of $500+
- Eviction judgments within 5 years
- Eviction filings within the last 12 months
- Bankruptcy:
- Open bankruptcies
- Criminal History:
- Financial crimes (fraud, identity theft)
- Crimes against minors
- Violent crimes (homicide, kidnapping, etc.)
- Registered sex offenders (Megan’s Law)
- Other misdemeanors/felonies evaluated case-by-case
Holding Fee & Security Deposit
- Determined based on rental score.
- Payment methods: Sylvan Homes portal, bank account, credit/debit card, or approved voucher certificate.
- All deposits and other prepayments must clear at least 72 hours prior to move-in.
- The holding fee converts to a security deposit at lease start.
Pet Policy
- Maximum of 2 pets per household: dogs, cats, small caged pets, fish
- Fees for dogs and cats:
- $250 non-refundable fee per pet
- $35 monthly pet rent per pet
- Restricted breeds:
- American Terrier (Pit Bull), Bull Mastiff, Chow, Doberman, Presa Canario, Rottweiler, Wolf, and Wolf hybrid
- Mixed breeds including any of the above.
- Pet weight/size restrictions may apply per home.
- Some dogs may require a veterinarian letter confirming non-aggressive behavior.
- Photos of all pets required.
- Dog owners must provide proof of separate insurance providing dog bite liability coverage.
- This is not covered by the Damage Liability Waiver Program.
Service Animal & ESA Policy
- Sylvan Homes proudly complies with the ADA and Fair Housing Act.
- For more information, please visit HUD’s website: Assistance Animals
- Service animals & ESAs do not incur pet fees, deposits, or additional insurance requirements.
- Documentation required: ESA or service animal letter from a licensed medical provider dated within the last 6 months.